Payment Reconciliation

Payment Reconciliation

Payment Reconciliation

Payment Reconciliation is a vital part of AZBilling’s Revenue Cycle Management services, ensuring that every dollar billed is accounted for and matched accurately against payments received. This process helps healthcare agencies maintain financial clarity, reduce discrepancies, and improve cash flow by identifying underpayments, overpayments, and missed remits.

Our team manages both automated and manual payment posting, including ERA/EOB imports, zero-pay remits, and refund requests. We also handle contractual adjustments and small balance write-offs, ensuring your financial records are clean, compliant, and up to date.

  • What is payment reconciliation and why is it important?
    It ensures that payments received match the amounts billed, helping agencies identify discrepancies and maintain accurate financial records.
  • How often are payments reconciled?
    AZBilling performs weekly reconciliation and provides monthly summaries for comprehensive oversight.
  • What happens if a payment doesn’t match the billed amount?
    Our team investigates the discrepancy, corrects claim errors if needed, and communicates with payers to resolve the issue.
  • Can AZBilling help with refund processing?
    Yes, we manage refund requests and ensure proper documentation and compliance with payer policies.